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The Naked Chief Blog

Peter is the managing director of Longhaus and the primary voice of The Naked Chief blog. He founded Longhaus in 2006 following over a decade in international market research and publishing with Forrester Research and META Group (now Gartner). Over the last decade, and after personally participating in several thousand business and sales meetings, public and private presentations and research projects, and writing a few hundred articles, he has come to the conclusion that the profession of ICT analyst research is largely undervalued by the industry he serves. In the decade before starting Longhaus he was only ever asked to explain the research process (how he knew what he knew) once to a journalist and twice to a client. They just never asked. Since starting the company he and his team have been asked twice more in two years. Things are definitely improving, ICT analyst research in Asia Pacific is on the up, and Longhaus is somewhere amongst it all. Peter has also worked for international publishing conglomerates Pearson LLC., and Time Warner Inc., as a staff-writer and book reviewer as well as a strategy advisor to various CIOs of organisations rated within MIS magazine’s Australian Top 50 IT operations.

Tag >> email
Jun 01
2009

ICT Policy #1: Why do all public servants need a government email address?

Posted by peter.carr in yahooproductivityict policyhotmailemailcollaborationcentrelink

30_blogs_in_30_days_speech_bubble_guyThe rising prevalence of freemail is driving change across the enterprise email market. And the simple fact is that a single user  identity as opposed to a single corporate identity may provide the best long-term solution for email management both within and outside the public sector. When it comes to "corporate email accounts" there are some people that need it and some that don't.  With corporates beginning to embrace a corporate and non-corporate mail strategy, governments should look to leverage a high-impact approach that encompasses a mandated generic domain standard (i.e. @government.gov.au) for those who need corporate email, and freemail (@hotmail, @gmail, @yahoo etc) for those that don't. 

Whereas email used to be easy when it was simply POP, there is now a significant cost to managing email changes in any organisation. For governments, that cost is considerable because while many public servants remain in the service for a lifetime, they actually move around from agency to agency, cluster to cluster and often jurisdiction to jurisdiction. Each move often requires a change and that change most often involves a new email identity.